Privacy Policy

1. Introduction

Welcome to RoseCore. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email address, password)
• Profile information and preferences
• Content you create (events, projects, notes, conversations)
• Payment and billing information
• Files and documents you upload

We also automatically collect certain information when you use our services, such as IP address, browser type, device information, and usage patterns.

When you sign in with Google or connect your Google Calendar, we collect the following Google user data:

• Name, email address, and profile picture (from Google sign-in)
• Google Calendar events and related event data (when calendar access is granted)

We request the following Google OAuth scopes: https://www.googleapis.com/auth/userinfo.email, https://www.googleapis.com/auth/calendar.readonly, and https://www.googleapis.com/auth/calendar.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns
• Detect, prevent, and address technical issues

4. Data Storage and Security

We use industry-standard security measures to protect your personal information. Your data is stored securely using encrypted connections and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Services

We may use third-party services (such as cloud storage providers, payment processors, and analytics tools) that have access to your information. These services are bound by their own privacy policies and terms of service.

Google User Data Sharing and Disclosure: We do not share, transfer, or disclose Google user data (including name, email, profile picture, and calendar data) to any third parties. Google user data is used solely within our application to provide the services you have requested, such as user authentication and calendar synchronization. This data is stored securely in our private databases and is not sold, rented, or shared with advertisers, data brokers, or any other external parties.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Export your data

7. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. GMAIL Integration

RoseCore's Inbox Command Center feature allows you to connect your Gmail account to manage customer email inquiries. When you connect Gmail, we access:

What We Access:

• Email metadata (sender name, email address, subject line, date/time)
• Email body content of incoming messages
• Ability to create draft responses and send emails on your behalf

What We DO NOT Access:

• Email attachments
• Contacts or address book
• Other Google services (Drive, Calendar through this integration, etc.)

How We Use This Data:

• To display customer emails within your RoseCore dashboard
• To generate AI-powered draft responses to customer inquiries
• To send approved responses through your Gmail account
• We do NOT store your emails permanently - they remain in your Gmail account

Data Security:

• Your Gmail authentication tokens are encrypted and stored securely
• We never share your email data with third parties
• You can disconnect Gmail access at any time from your Settings

RoseCore's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us through our support channels or email us at [email protected]